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Assistant District Manager

San Antonio Express - News
1900511 Requisition #


Position Title:

Assistant District Manager-Home Delivery



Reports to:

District Manager and Zone Manager

Subordinate Positions:

Help supervise part-time staff and contractors


Job Summary/Purpose:


To assist District Manager and Zone Manager in providing improved Customer Service to subscribers.  This will be accomplished through route delivery, subscriber redeliveries or subscriber call backs.

Primary Responsibilities:




1.    Assume delivery responsibilities for open routes.

2.    Run redelivery to subscribers.

3.    Contact customers with service related problems; resolve in a timely and permanent manner.

4.    Verify the accuracy of information incoming from independent contractors.

5.    Regularly attend departmental meetings to maintain a cohesive, well-informed unit.

6.    Assist other departments as necessary.

7.    Regularly communicate progress and problems to supervisor.

8.    Accurately maintain subscriber file, router and all other routine reports, records and forms.

9.    Prepare requested reports in a timely and accurate manner.

10.  Create and maintain accurate maps of each route.

11.  Ensure that the distribution center is maintained in a safe, secure and clean manner.

12.  Other essential duties and tasks as assigned.



Business Relationships:




Competencies/Critical Skills:


1.    Excellent interpersonal and communication skills.

2.    Ability to work a flexible schedule; ability to deliver papers while driving.

3.    Reliable transportation, valid Texas driver’s license, and proof of auto liability insurance.

4.    Ability to react to change productively.

5.    High School Education required.

6.    Bi-Lingual would be a plus.

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About Us

San Antonio

San Antonio Express-News award-winning journalists deliver the news that matters most to San Antonio, from mom and pop businesses to the global economy, from military homecomings to foreign affairs and from neighborhood struggles to international disasters. The paper has dedicated news bureaus in Austin (together with the Houston Chronicle), McAllen and Washington, D.C.

San Antonio's most enduring source of news and information has expanded to include specialized publications and magazines and the city’s No. 1 website, mySanAntonio.com.


The Beaumont Enterprise, recognized by the Texas State Historical Survey Committee as Southeast Texas' oldest business, has been serving the region since 1880. Since 1998, the Enterprise annually has been recognized as one of the top medium-sized newspapers in Texas and five other states.

The Enterprise is the sixth-largest of 15 daily Hearst newspapers. In addition to the daily newspaper in both print and electronic forms and the website beaumontenterprise.com, the Enterprise produces Southeasttexas.com, the weekly Jasper Newsboy, Hardin County News, as well as a bi-weekly real estate magazine and three monthly magazines, VIP, the EventsBook and Lakecaster.


Laredo Morning Times, founded in 1881, is one of the oldest newspapers in Texas. It was acquired by Hearst in 1984. Tiempo de Laredo, part of the LMT family, is a Spanish-language daily that includes sports and feature pages as well as local, state, national and international news. Laredo Morning Times also offers a popular website, lmtonline.com that garners 1.8 million page views per month.


The Plainview Daily Herald was acquired by Hearst in 1979. The newspaper is published in the nation's largest cotton growing region and on the edge of the nation's heaviest concentration of cattle feeding and beef packing operations. Hale County is home to an ethanol plant and the area has realized recent growth in milk and wind energy production.

The Herald is a multiple winner of both the Sweepstakes Award of the West Texas Press Association and the Panhandle Press Association's General Excellence Award, and has been recognized by the Texas Press Association. Its website, myplainview.com, also has won numerous awards.


The Midland Reporter-Telegram, acquired by Hearst in 1979, is located in the heart of the vast 54-county Permian Basin of West Texas, a geological region producing 70 percent of the oil in Texas.

The newspaper's special coverage includes the Permian Basin Oil Report, a weekly section devoted to news of the gas and oil industry and the mywesttexas.com website that serves the entire Permian Basin with local news and information.

Houston Community Newspapers

Houston Community Newspapers (HCN) is a media group serving more than 25 local communities surrounding Houston’s greater metropolitan area with a total weekly print distribution of more than 520,000 and a digital reach of over 4 million per month to suburban Houston’s most appealing residential and business markets. The Houston Community Newspapers serves residents in Conroe, The Woodlands, Magnolia, Tomball, Spring, Cypress, Humble, Kingwood, Atascocita, Lake Houston, Cleveland, Dayton, Friendswood, Pearland, Pasadena, the Bay Area, Deer Park, Memorial, River Oaks, Bellaire, Katy and Sugar Land, among other communities in those areas.

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Our Values

Internal/External Customer Focus

Treat our customers the way we want to be treated.


Articulate a clear vision of what is to be accomplished.


Deliver in ways that are consistent and expected.


Set the highest standards of character, honesty and fairness.

Creativity & Innovation

We achieve leadership through creative solutions.


Open exchange of communication to customers and employees.

Community Involvement

Above all, we exist to inform, enlighten and serve the public interest.