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Manager of Technology Business Management

Information Technology (Internal)
Hearst Technology, Inc
1902373 Requisition #
Hearst Technology is seeking a dynamic and energetic person with a strong technology and financial management background with the knowledge to manage and communicate the cost, quality, and value of IT Services.  The ideal candidate will possess a strong
blend of business and technical savvy; a self-starter with a big-picture vision and the drive to make that vision a reality. This role involves close collaboration with business, IT and Finance professionals at all levels within the organization. 

The candidate will be expected to: 
  • Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management within Hearst Technology
    (chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc.)
  • Gather reports requirements from stakeholders in business, IT and Finance
  • Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports
  • Identify and document all data sources, systems of records supporting the collection of data from systems of record such as General Ledger, Fixed Assets, ServiceNow,
    etc. to drive deeper understanding of technology
  • Research, collaborate and implement operational and financial models for Corporate Technology that are relevant and adapt to the changing needs of the business
    and industry.
  • Reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders
  • Provide analyses for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc.)
Nice to Have:
  • 3+ years experience in an IT Finance Management/TBM-related role
  • Bachelors-level degree in Business or Accounting, Finance or Computer Science, Engineering or a related field
  • Experience in IT Finance, Strategy advisory, IT management consulting or IT Data Analysis
  • Ability to work efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Enterprise Technology and
    Finance organizations
  • Understanding of IT domains including cloud (SaaS, PaaS, IaaS), applications, data centers,
    network/ communications, server utilization, virtual environments, storage, application support and development
  • Knowledge of IT services and financial management processes and best practices such as
    budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing 
  • Strong collaboration and organizational skills - capable of motivating and managing organizations or teams to deliver desired results
  • Advanced analytical skills
  • ITIL or Service Management background
  • Apptio or Chargeback experience

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About Hearst Technology

How do you keep one of the largest media, information and services companies running like a startup? The Hearst corporate technology team works to deliver technology solutions that power the next phase of Hearst’s growth, and solidify it as a leader in our industries. Hearst continues to push the boundaries of how technology can propel the company forward. The corporate technology team ideates daily on groundbreaking ways to expand the connection between Hearst’s 360-plus companies and the growing audiences they serve.

Raising Our Tech IQ

Hearst Tech is aligning our software developers and setting the bar on software engineering across our organization.

Driving Agility

Lifting our enterprise agility by enabling knowledge sharing and extending a single technology community across all of Hearst's businesses.

Empowering Our Users

Equipping our users with collaborative technologies to allow them to work together, faster and more productively.

Incubating New Products and Ideas

Incepting and enabling new products to take advantage of emerging technology trends.

Learn about our values from members of our team.


Our team provides services in the technology infrastructure lifecycle, which includes planning, architecting, constructing and providing on-going maintenance for all Hearst customers utilizing private, public and hybrid cloud platforms. With the continued drive to improve quality and efficiency, Hearst always encourages us to collaborate across our teams and learn new technologies every day. It is an extremely rewarding experience to be able to share our knowledge and skill sets with all of Hearst.

Jane Lee, Enterprise Technology


Building internal-facing products as part of my role at Hearst has been such a gratifying experience. I've learned so much along the way and have had the opportunity to collaborate with some of the smartest people around. Working closely with other members of the Hearst businesses, understanding their needs and shipping products with such great impact to our users is a really rewarding experience.

Johann Rodriguez, Employee Applications

Technically Excellent

Our team designs and delivers training to introduce and implement new technology and ideas to the entire Hearst organization. As technology continues to change, we support and help employees stay agile and engaged as competitors in their industry. Hearst Technology fosters a culture of learning and innovation to keep us at the forefront of today’s ever changing tech world.

Lisa Boldi, Technology Training Team


I've been at Hearst for almost 20 years in various technical roles. In the past few years I've seen the Service Desk evolve from supporting a few thousand users to more than 13,000 globally today. I'm driven to adapt and learn new technologies, and Hearst continues to be an ever-changing landscape fueling my need to thrive daily and to be challenged in different ways. It also goes without saying that I have been lucky enough to build life-long friendships along the way.

David Kaczerski, Service Desk