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Frequently Asked Questions

We want to make sure this page is relevant to you.

Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.

Learn more about making referrals: Watch our video.

Applying for Jobs

How do I apply?

Starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into San Francisco Chronicle"s careers site to fill out the remainder of your information.

What are Job Alerts and how do I sign up for them?

Stay up to date with the latest San Francisco Chronicle jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here"s how:
1. Sign up at any time!

Not ready to apply, but want to hear about new San Francisco Chronicle jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

How do I refer my friend?

Referring your friends is easy with Social Sourcing!

In fact, there"s two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job"s detail page. From there you can share the job on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

How can I track my referral?

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to San Francisco Chronicle"s Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant"s status, you will need to reach out to the appropriate San Francisco Chronicle recruiter and/or hiring manager.

What does my social network post look like?

Social Network Posting:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

Can I upload my friend"s resume?

Uploading a Friend"s Resume:

You sure can! Each position on the Social Sourcing site has an "Upload Friend"s Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.

Once you"ve done that, an application will be started on their behalf with you tagged as the referrer. They"ll receive an email allowing them to continue the process, while you"ll be able to endorse the candidate, providing more insight to recruiters.

What are the "Top Referrers"?

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don"t want to be included in "Top Referrers"?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

Applying for Jobs

Are employees able to apply?

San Francisco Chronicle employees cannot apply on the Social Sourcing site.

To view internally-posted positions, please click here

Can my friends receive Job Alerts?

Yes! Signing up for job alerts is quick and easy.

How can they sign up?

Your friends can simply click the "Sign Up for Job Alerts" button on the Social Sourcing homepage, or on any job page, and enter their information to start receiving alerts. Depending on the interests, locations, and frequency they select, we"ll start sending them emails with great jobs they might be interested in.

Will I still get credit if they apply later?

You sure will. Any link you share through the system is unique to your account. So, if your friend comes to the site as your referral and signs up for job alerts, they are still marked as your referral. If, months later, they apply from an alert they received and are hired - you"ll still get the credit!

Generating Referrals

Can I share with my networks, like regular employees?

Of course! Sharing is easy!

There are two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job" on the job"s detail page. From there you can share the position on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

What does my social network post look like?

Sharing over social networks:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

What are the different campaigns and how can I use them?

All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:

1. Automated Referral Marketing (ARM)

This type of campaign is only available to Social Sourcing administrators.

ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.

To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.

2. Referrals On-Demand

This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.

To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.

3. Send Jobs to Fans & Followers

Easily distribute jobs to your Twitter followers. You can pick individual positions to post, or set up an automated campaign that posts automatically based on a schedule you set.

To create a new Twitter campaign, click "Create" from the Promote Jobs page or directly in the Send Jobs to Fans & Followers section.

(the available social networks may be different than pictured)
4. Search and Message Your Talent Community

Take advantage of job seekers who have signed up for the Talent Community with a campaign that highlights jobs you would like them to apply to.

To create a new Talent Community campaign, click "Create" from the Promote Jobs page or directly in the Talent Community section.

Tracking & Analytics

Can I receive notifications about my jobs?

Sure! Star your jobs to receive notifications.

Starring Jobs:

Only need to see the jobs you"re responsible for? Star them!

By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.

Automatic Job Starring:

If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.

How can I see all activity from Social Sourcing?

Check out everything happening on the site from the "Analytics" section at the top:

Overview

Get a high-level view of all activity occurring, and adjust the date range to fit your needs.

Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.

Emails

View a log of all the messages sent through the Social Sourcing system.

Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.

Job Shares

Every time a job is shared through the system, it is tracked in the "Job Shares" section.

Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.

Apply Starts

Every time an application is started through the system, it is tracked in the "Apply Starts" section.

Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.

Social Sourcing Accounts

How can I create an account?

Set up your Social Sourcing account!

Signing up is quick and easy. Here"s how:
1. Click "Sign up" at any time.

Begin the registration process by clicking "Sign up" at the top right of any page.

(the available social networks may be different than pictured)
2. Fill in your information.

Sign up using one of your social networks or simply fill in the registration form with your full name and email address. Once you"ve defined your relationship to the company (employee, alumni, other), click "Sign up".

3. Register!

After successfully registering you will automatically be logged in, allowing you to utilise the full functionality of the Social Sourcing site. Enjoy!

Contact Us

You can reach out to HR with any questions you have about the Social Sourcing product.

Please note that San Francisco Chronicle's Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of San Francisco Chronicle, we suggest that you direct all policy-related questions to HR.

Find Your Dream Job

The Hearst Bay Area Network

Hearst Bay Area, Northern California’s largest news media and services group, is a division of Hearst Corp. Recognized most locally by two of our content brands – San Francisco Chronicle or SFGATE – Hearst Bay Area offers a comprehensive suite of multi-touch solutions unmatched by local competitors.

We've been turning heads and making headlines. Here’s what people are saying.

46 Mile

Hearst Bay Area’s full-service integrated marketing and media agency dedicated to bringing Madison avenue expertise and resources to clients at the regional level - powerful enough to bring a mass audience, and flexible enough to feature unique solutions for niche audiences.

San Francisco Chronicle

Editorial content that’s been cherished for over 150 years - The Chronicle continues to break new ground, achieving accolades and continuing to evolve.

SFGATE

A 360° view of San Francisco, wildly reflective of right now. Provocative, energetic, unapologetic, SFGATE is in constant conversation with one of the world’s most eclectic cities.

The Story Studio

The StoryStudio offers a turnkey custom content solution with a sophisticated distribution strategy that is centered around creative excellence and hands-on service.

Our Core Values

  • Embody Integrity
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  • Effectively Collaborate
  • Pursue Excellence
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Learn about our leadership team

Bill Nagel – Publisher - Bill Nagel joined the San Francisco Chronicle as Publisher & CEO in 2018 and is responsible for all aspects of the media company. The Chronicle is the largest newspaper in Northern California. Previously, Nagel was Vice President of Audience and Operations at Cox Media Group, where he was responsible for growing the digital and print audience business at CMG’s newspaper markets. Prior to that, he was Executive Vice President, Shared Services at Tribune Publishing, responsible for growing the company’s manufacturing, distribution and classified operations businesses as well as leading its strategic sourcing division. He held various corporate positions running marketing, circulation and operations for Tribune after being promoted from the Los Angeles Times, where he guided the growth in profitability of its circulation, manufacturing and delivery businesses. He also had responsibility for the Times’ marketing division and launched the company’s digital subscription business. Nagel joined the Times after a successful stint as Senior Vice President of Business Channels for the San Diego Union-Tribune, overseeing both consumer and advertising revenue development. In addition, he was instrumental in developing and executing the Union-Tribune's business strategy, including managing the launch of several successful new products. Nagel started his career with the Chicago Tribune in 1988. He holds a BS degree from the University of Illinois and an MBA from Northern Illinois University.

Audrey Cooper – Editor-in-Chief - Audrey Cooper is the editor in chief of the San Francisco Chronicle, the first woman to fill the role in the company’s 151-year history. She is also the youngest woman ever named as the top editor of a major U.S newspaper-based company. San Francisco magazine has declared her one of the city’s most powerful women. Editor and Publisher magazine named her one of the world’s "Top 10 Women to Watch" and Advertising Age named her one of their "Top 40 under 40."

Mick Cohen – SVP of Consumer Sales for Hearst Newspapers - Mick Cohen is SVP of Consumer Sales for Hearst Newspapers. Mick oversees the management of a consumer strategy that helps ensure the group achieve its digital revenue and volume goals. Mick is also responsible for the execution of consumer sales and engagement initiatives for Hearst Newspapers. Mick joined The Chronicle in 1997 as a market research analyst and quickly worked his way up through a series of promotions to circulation director and then to vice president of circulation. In 2003, he won the Hearst Marketing Excellence award. He left The Chronicle from 2004 to 2007 to serve as director of acquisition and retention for the Dallas Morning News. Mick earned a Master’s Degree in International Trade and Diplomacy from the University of Kentucky.

Renee Peterson – VP of Human Resources - In her role, Peterson designs and implements relevant, business-driven human resources practices for Hearst’s growing stable of 22 dailies and 64 weeklies reaching more than 42 million unique visitors across the U.S. with related mobile websites and digital products. With more than 4,000 employees across the nations, Hearst Newspapers also operates digital marketing services and directories businesses under the LocalEdge brand. Before joining Hearst in 2013, Peterson was director of human resources for Hargrove, Inc., a general contractor for trade shows, events and custom exhibits, from 2011 to 2013, and director of the HR business partners group at Electronics for Imaging from 2010 to 2011. From 1996 to 2009, Peterson held various HR leadership positions at McAfee, Inc./Secure Computing Corporation.

Grant Marek - Editorial Director - SFGATE - Grant Marek runs SFGATE, the 25th largest digital publication in the U.S., and second largest in California, reaching 20-25 million people monthly. He oversees a talented, 20-person digital-only team and leads daily production of editorial content. He also oversees all site operations, from section layouts to video partners, utility tools for readers, to programmatic and passive revenue drivers. Prior to joining the Hearst family, he's had myriad editorial roles with outlets such as Thrillist, Yahoo! Sports, The San Francisco Examiner, WHERE Magazine, The Bold Italic, and Sports Illustrated.

Christina Howell – Vice President, Finance - Christina joined the San Francisco Chronicle in April 2016 where she is responsible for financial planning, analysis and accounting. Prior she was head of global FP&A for StubHub, the global ticket marketplace. Previously she was VP Finance, Transformation at Levis Strauss & Co where she also held numerous finance positions over a decade in corporate, brand and supply chain finance. She is a member of the Chartered Institute of Public Finance & Accountancy and has a Bachelor’s degree in politics from Bristol University.

Ginger Neal – Senior Vice President, Advertising - Ginger Neal joined the San Francisco Chronicle July 2015 and is responsible for driving revenue through new strategies, business models and modern sales tactics. Previously, she served as Chief Revenue Officer of the Post Bulletin; headed the turnaround as President of Lion Heart Digital, a digital advertising agency; oversaw digital for Impremedia corporation as Senior Vice President, a Hispanic newspaper, and as Chief Executive Officer launched and funded a startup Modestyle, a backend ecommerce solution for clothing manufacturers. Her media career started at the Orange County Register where she oversaw new business and launched a variety of new revenue streams including ocregister.com in 1995.

Sarah Morse Cooney – Vice President, Marketing - Sarah Morse Cooney is the VP of Marketing for the San Francisco Chronicle/SFGATE. She is responsible for developing strategic multi-platform programs that drive sales revenue, implementing and managing in-house marketing objectives and tactics that shape the brand, drive circulation acquisition and retention goals, and identify strategic partnerships that enhance local community relations and grow incremental ad spend. Prior to joining the Chronicle/Hearst, Sarah oversaw Marketing for Dwell, a media company devoted to modern architecture and design, from 2012 to 2014. From 2007 to 20012, she held various Marketing positions at Veranda/Hearst Magazines. Sarah has served on the board of the Chronicle Season of Sharing Fund for the past two years. Sarah holds a bachelors degree from Lehigh University in Pennsylvania.

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