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Sales Account Director, Heavy Duty Truck

Account Management & Client Services
Motor Information Systems, Inc
1901927 Requisition #

MOTOR Information Systems is proud to begin the recruitment for an experienced, successful and confident Account Director to join our expanding, dynamic, professional team. This is a very rare and unique opportunity to join not only MOTOR Information Systems Team, but also Hearst Transportation and the Hearst Organization. MOTOR Information Systems is the world’s premier supplier of automotive data. MOTOR’s mission since 1903 has been to provide customers with unbiased, accurate, authoritative and reliable information in consistent easy-to-use formats.

This critical and key position will be solely responsible for selling our FLEETCROSS suite of products and services. The opportunity is massive. The position is remote and should be based by a major airport.

This position offers excellent career growth and promotional opportunities, stellar compensation and the ability to work with the world's premier supplier of automotive data since 1903. You’ll absolutely love working at MOTOR and Hearst and most likely the best and last place you’ll ever work!


The Account Director maintains and expands MOTOR’s relationship with strategic and large clients. Assigned to several key accounts, the Account Director is responsible for achieving and maintaining revenue and margin targets and other account objectives. The Account Director will build and extend relationships with clients to encourage new and repeat business opportunities and proactively inform clients of additional MOTOR products and services that meet their business objectives. The Account Director is expected to consistently provide excellent client service to accounts, as well as represent client needs and goals within the organization. The Account Director is responsible for driving incremental revenue growth, accurately forecasting, and managing renewals. The Account Director represents the entire range of MOTOR’s products and services to assigned clients, while ensuring assigned client’s needs and expectations are met by MOTOR. The role serves as the primary, trusted and credible business contact for the client and is responsible for overall client satisfaction.



Key responsibilities will include, but are not limited to, the following:

  • Establishes productive, professional relationships with key personnel (both internal and external) in assigned client accounts.
  • Serves as the primary MOTOR contact with assigned client accounts and coordinates the involvement of MOTOR personnel, in order to meet account performance objectives and client expectations.
  • Closely coordinates company executive involvement with client’s management.
  • Identifies opportunities for MOTOR to provide new products & services to assigned client accounts.
  • Meets assigned revenue and margin targets with assigned client accounts.
  • Submit timely and accurate forecasts and activity reports
  • Oversees all client communications and deliverables.
  • Serves as an internal client champion and client advocate.
  • Ensures that client issues are dealt with and resolved in an efficient manner, informing necessary stakeholders of any issues while working diligently to solve problems.
  • Manage client contracts, contract renewals, and price increases.
  • Other duties as assigned.


  • 5+ years of experience in an account management role (SaaS or DaaS background).
  • Proven track record of providing excellent client-service while effectively managing and growing accounts and working collaboratively.
  • Working knowledge of cloud based software solutions.
  • Automotive and/or Heavy Duty background a plus.
  • Must be a strong leader and teammate. Must be punctual, reliable, flexible, and excellent at balancing multiple detail-oriented projects.
  • Must have excellent presentation skills and communication skills (written, oral, internal, and client-facing).




MOTOR is the world's premier supplier of automotive data. Since 1903, MOTOR’s mission has been to provide accurate, thorough and timely information.

At MOTOR we design information solutions for the vehicle aftermarket from decades of automotive parts, repair and service information. We use the latest technology to deliver these solutions as mobile software applications, web services, data extracts and printed books.

MOTOR data is involved in billions of transactions annually across multiple segments of the industry. If you have ever taken a vehicle in for an oil change, received an estimate for mechanical or collision repair, or purchased a part online or in a store, you’ve benefited from MOTOR data. In addition, the fleets of cars and trucks that deliver your goods and services are maintained using MOTOR data.

MOTOR is headquartered in Troy, Michigan, with offices in Rochester, New York.

MOTOR Employee-Driven Success

Departments at MOTOR

Would you like to have a dramatic impact on company performance? Do you find joy in setting and meeting high standards? Are you inquisitive? Are you analytical? Are you creative? Are you energetic, outgoing and inspirational? If you have a passion for doing great things with a great company, we have a place for you.


MOTOR offers its employees a variety of health, fitness and savings benefits.


Comprehensive options for medical, dental, vision, disability and life insurances for you and your family, including domestic partners.


An annual $300 reimbursement for fitness equipment, gym memberships and more.


Immediate access to 401(k) plan with generous employee match and H.S.A. with yearly employer contribution.

Paid Time Off

Vacation, personal, volunteer, holiday and sick days available to each employee.


We Love Cars

MOTOR employees know their cars. And it may not surprise you that many of them collect, restore and maintain classic vehicles. In fact, we sponsor our own employee car show each summer. If you want to show off your labor of love, or just enjoy these beautiful machines, come join us.

We Love Food

From company picnics to Tigers baseball games to monthly pot luck lunches, MOTOR knows how to put up a feast. If you like your career success to come with appetizers and dessert, MOTOR may feel like home.


We Love Winning

Our competitive spirit ensures that we not only provide great products and services for our customers, but provide a great place to work by constantly challenging ourselves to improve.

Community Service

We believe in giving back to our communities and to help encourage our employees to do so, we provide two days off each year for people to spend with the organization of their choice.

Contact: Karen Bisgrove, KBisgrove@blackbook.com for information.

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A Path to a Career

"I started as an intern in graphic design. After graduation, I was hired full-time and a short four years later I was promoted to Art Director. I always know there is room to grow my career at MOTOR."

Jessica Nestorovski

Investing in Employees

"After a long career in creating great automotive content for MOTOR, I was selected for Hearst’s Software Engineering Education & Development (SEED) program. This program is designed for employees interested in making a career change into software development. I like a company that invests in its employees."

Diane Watts

Long Tenure

"I’ve worked at MOTOR for more than 20 years. And I am not the only one who has built a career here. The average tenure of a MOTOR employee is long because it is a great place to work."

Keith Naszradi