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Accounts Receivable Specialist

MCG Health, LLC
1902290 Requisition #

The AR Specialist is primarily responsible for issuing timely invoices per contract terms and maintaining accurate information in Salesforce and the AR System.  Position will also be responsible for collection efforts and managing the AR Inbox. The role is expected to be accountable for Data Integrity and accuracy in the AR system.




Success depends on ability to upon establishing and maintaining effective working relationships specifically with Contract Team, Account Executives, Sales personnel, and clients.  Additionally, this position will need to develop working relationships with a variety of people, such as MCG staff, Hearst Corporate, outside vendors or contracted staffs.



  • Responsible for issuing invoices and credit notes timely per the contract term and company policy

  • Valid finance related contract terms in Salesforce for accuracy, and transfer contract details to the AR system, either via an API or manually

  • Maintain AR inbox and distribute requests to appropriate personnel and process any change requests

  • Research and fix any discrepancies in revenue/billing schedule as reported in the daily error report

  • Initiate collection calls and/or correspondence in a fast-paced environment

  • Provide customer additional information related to collection issues such as providing copy of invoices, gathering supporting documentation and researching billing questions on behalf of the customer

  •  Enlist the efforts of sales, operations and senior management when necessary to accelerate the collection process

  • Additional responsibilities as assigned


Minimum Qualifications Required

  • 2+ years’ experience in billing – subscription-based preferred

  • 2+ years of experience in collections

  • Highly self-motivated and directed

  • Evidence of professional approach to assignments: responsible, efficient, effective, ethical with keen attention to detail

  • Working knowledge of US GAAP, deferrals, accruals preferred

  • Strong customer service orientation

  • Intellectual curiosity enjoys learning new tools, new approaches

  • Ability to handle fast pace environment

  • Willing to share credit for success with colleagues and other groups

  • Ability to work well on deadline, managing multiple priorities



  • AA or Bachelor’s degree in Accounting/Finance/Business

Other Qualifications

  • Knowledge of core software applications including Salesforces, Oracle, MS Office as well as network and PC operating systems 

  • Proficient Microsoft Excel and Word is required

  • Experience in processing large volumes of data in a detail-oriented fashion

  • Proven ability to independently research and identifies relevant information




Knowledge, Skills and Abilities

  1. Communication

    1. Requires ability to communicate in English effectively both verbally and in writing.

    2. Ability to follow appropriate communications channels.

    3. Professional telephone and in-person etiquette.

    4. Excellent oral and written communication skills required


  2. Team Building/Interpersonal Skills

    1. Demonstrates competency by maintaining positive, collaborative, and constructive

      interpersonal relationships.  Understands and practices the principles of effective teamwork.


  3. Work Prioritization/Flexibility/Adaptability

    1. Demonstrates ability to prioritize work assignments and meet productivity and

      quality standards.

    2. Effective organizational skills.

    3. Demonstrated ability to work concurrently on diverse projects.  Maintain high standards for accuracy, professionalism, productivity and confidentiality. 


  4. Computer/Office Skills

    1. Proficiency with MS Office products and Internet skills required.

    2. Typing and work-processing skills required.

    3. Proficiency in data and report management skills.

    4. Proficiency in records management skills.

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