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Senior Business Analyst

Technology & Product Development
iCrossing, Inc
1902997 Requisition #

Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that’s why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit.  What we do starts with our people.

We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

The impact you’ll have

At iCrossing, the Business Analysis act as a hub between our clients, creative, and technical staff to lead all aspects of the requirements process to support complex digital projects being defined, designed and developed on behalf of our clients.  The candidate must be able to communicate with clients and stakeholders to elicit information on business requirements, integrations or dependencies. 

What you’ll do
  • You will get to plan and lead workout and solution formulation sessions with stakeholders to elicit requirements on a range of digital projects and initiatives.  Internal and external stakeholders can include: clients, subject matter experts, product owners, user experience designers, architects and developers
  • You will leading the creation of requirements documents for a given digital project, including: Business Requirements, User Stories, and Functional Specifications with limited guidance and communicates these to development and QA teams
  • Collaborating with user experience and creative designers in the Creative design phase of projects and providing concise accurate feedback to help align with the requirements or user stories
  • Maintains the Product Backlog with detailed and prioritized Epics and User Stories, including acceptance criteria
  • Supports delivery leaders to scope new projects
  • Partnering with the QA team by reviewing and providing feedback on test cases, logging and prioritizing defects as well as keeping requirements documentation up to date with any changes
  • Collaborating with technology and project management to identify project tasks, risks, estimates and dependencies as well as actively participating in issue resolution
Who you are
  • You have 3-5 years experience with web development projects and experience with consumer facing websites is a huge plus
  • You have Experience in client facing engagements
  • You have Experience working with UX wireframes and visual design assets
  • You have worked with technology roadmaps and multi-release planning
  • Detail-oriented with excellent problem-solving skills
  • You are a Jira Expert and are a whiz with Confluence
  • You may be a Certified Business Analyst Professional (CBAP), Scrum Product Owner (CSPO) or Scrum Master (CSM) a plus
  • You may have played multiple roles as a part of the Software Development Lifecycle (SDLC) preferred
  • Ideally you have worked with clients in a multi-vendor environment preferred

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An Agency For A Modern World

In an age of disruption and complexity for all brands, clients turn to us for smart, harmonious solutions that drive their businesses ahead.

19 Offices. 11 Countries. Unlimited Potential.

19 Offices. 11 Countries. Unlimited Potential.

iCrossing Cares

In every level of our organization, giving back is in our DNA. We created iCrossing Cares, an annual week-long global philanthropy initiative, to give back to our local communities. Recent projects include hosting a field day for students in Chicago, landscaping Golden Gate Park in San Francisco, and volunteering at a food bank in Dallas. In addition to iCrossing Cares, we also encourage every employee to take at least one day off per year to give back in a way that’s meaningful to them.

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Our motto is simple: Bring your whole self to work. Our employees are comfortable being themselves, embracing each other’s differences and supporting their teams. When you bring your whole self, you’re saying “yes” to being who you are. To being authentic. To trusting that your coworkers will accept your unique contributions. It’s what makes our company culture — and our work — stand out.

Innovative solutions are born from an inclusive environment. That’s why TheSocial fosters a diverse culture and encourages iCrossing employees to be conscious change-agents.

We think of ourselves as a motley crew of culturally aware marketers. TheSocial steers the agency toward this vision by actively seeking out the support and celebration of an ever-changing culture. It’s a counterbalance to homogenous thinking.

TheSocial works to keep iCrossing in tune with the community it serves. Our goal is to make our agency a smarter, more welcoming place for people to bring their whole self to work.

iCrossing Women’s mission is to empower the company’s women to achieve their professional goals. In creating a supportive community, we hope to foster the attributes women bring to their teams, elevate the discourse around women and their accomplishments, and facilitate the path to leadership. This group aims to give women not just one seat at the table, but many — and to celebrate all the ways iCrossing benefits from their contributions.

iCrossing is committed to our people’s personal and professional development. This includes many kinds of learning, ranging from live-facilitated and self-guided internal courses to third-party partnership offerings, conferences, seminars and informal learning situated in practice. We provide our employees continuous learning opportunities from our technology partners including Facebook, Google, BING etc. We have amazing opportunities to hear directly from industry and political leaders through Hearst’s Speakers Series, Master Class.

Our Story

iCrossing has been unleashing brand potential for 19 years and counting. Since then, we’ve expanded to nearly 1,000 employees in 10 countries – with offices throughout the United States, Europe, Latin America and Asia. And it’s all thanks to the power of potential. Our clients include Amazon, Bayer, Bridgestone, Blue Cross Blue Shield, BMW Group, Church & Dwight, DIRECTV, LEGO, LG, L’Oréal, Microsoft, NBA, PepsiCo, SAP, SiriusXM Radio, Starwood and Toyota.

People today expect more from brands. We’re an agency that sits at the crossroads of pretty and gritty. We relish the chance to outthink and out-hustle everyone else. We celebrate individuals and diverse points of view. We embrace our performance roots and expertise, harmonizing creative storytelling and compelling content with the precision of digital performance marketing. And we do it to deliver the best possible outcomes for our clients. (Oh, and we like to have fun along the way.)

We Unleash Potential

A year in the life of an iCrossing employee includes hard work, fun outings and lending a helping hand. Oh, and there’s also the occasional dance break. Take a peek at what we’ve been up to lately.

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Get to Know Us

Get to Know Us

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