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Frequently Asked Questions

We want to make sure this page is relevant to you.

Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.

What is your relationship to iCrossing US?

Go
Learn more about making referrals: Watch our video.

Applying for Jobs

How do I apply?

Starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into iCrossing US"s careers site to fill out the remainder of your information.

What are Job Alerts and how do I sign up for them?

Stay up to date with the latest iCrossing US jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here"s how:
1. Sign up at any time!

Not ready to apply, but want to hear about new iCrossing US jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

How do I refer my friend?

Referring your friends is easy with Social Sourcing!

In fact, there"s two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job"s detail page. From there you can share the job on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

How can I track my referral?

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to iCrossing US"s Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant"s status, you will need to reach out to the appropriate iCrossing US recruiter and/or hiring manager.

What does my social network post look like?

Social Network Posting:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

Can I upload my friend"s resume?

Uploading a Friend"s Resume:

You sure can! Each position on the Social Sourcing site has an "Upload Friend"s Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.

Once you"ve done that, an application will be started on their behalf with you tagged as the referrer. They"ll receive an email allowing them to continue the process, while you"ll be able to endorse the candidate, providing more insight to recruiters.

What are the "Top Referrers"?

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don"t want to be included in "Top Referrers"?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

Applying for Jobs

Are employees able to apply?

iCrossing US employees cannot apply on the Social Sourcing site.

To view internally-posted positions, please click here

Can my friends receive Job Alerts?

Yes! Signing up for job alerts is quick and easy.

How can they sign up?

Your friends can simply click the "Sign Up for Job Alerts" button on the Social Sourcing homepage, or on any job page, and enter their information to start receiving alerts. Depending on the interests, locations, and frequency they select, we"ll start sending them emails with great jobs they might be interested in.

Will I still get credit if they apply later?

You sure will. Any link you share through the system is unique to your account. So, if your friend comes to the site as your referral and signs up for job alerts, they are still marked as your referral. If, months later, they apply from an alert they received and are hired - you"ll still get the credit!

Generating Referrals

Can I share with my networks, like regular employees?

Of course! Sharing is easy!

There are two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job" on the job"s detail page. From there you can share the position on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

What does my social network post look like?

Sharing over social networks:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

What are the different campaigns and how can I use them?

All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:

1. Automated Referral Marketing (ARM)

This type of campaign is only available to Social Sourcing administrators.

ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.

To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.

2. Referrals On-Demand

This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.

To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.

3. Send Jobs to Fans & Followers

Easily distribute jobs to your Twitter followers. You can pick individual positions to post, or set up an automated campaign that posts automatically based on a schedule you set.

To create a new Twitter campaign, click "Create" from the Promote Jobs page or directly in the Send Jobs to Fans & Followers section.

(the available social networks may be different than pictured)
4. Search and Message Your Talent Community

Take advantage of job seekers who have signed up for the Talent Community with a campaign that highlights jobs you would like them to apply to.

To create a new Talent Community campaign, click "Create" from the Promote Jobs page or directly in the Talent Community section.

Tracking & Analytics

Can I receive notifications about my jobs?

Sure! Star your jobs to receive notifications.

Starring Jobs:

Only need to see the jobs you"re responsible for? Star them!

By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.

Automatic Job Starring:

If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.

How can I see all activity from Social Sourcing?

Check out everything happening on the site from the "Analytics" section at the top:

Overview

Get a high-level view of all activity occurring, and adjust the date range to fit your needs.

Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.

Emails

View a log of all the messages sent through the Social Sourcing system.

Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.

Job Shares

Every time a job is shared through the system, it is tracked in the "Job Shares" section.

Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.

Apply Starts

Every time an application is started through the system, it is tracked in the "Apply Starts" section.

Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.

Social Sourcing Accounts

How can I create an account?

Set up your Social Sourcing account!

Signing up is quick and easy. Here"s how:
1. Click "Sign up" at any time.

Begin the registration process by clicking "Sign up" at the top right of any page.

(the available social networks may be different than pictured)
2. Fill in your information.

Sign up using one of your social networks or simply fill in the registration form with your full name and email address. Once you"ve defined your relationship to the company (employee, alumni, other), click "Sign up".

3. Register!

After successfully registering you will automatically be logged in, allowing you to utilise the full functionality of the Social Sourcing site. Enjoy!

Contact Us

You can reach out to HR with any questions you have about the Social Sourcing product.

Please note that iCrossing US' Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of iCrossing US, we suggest that you direct all policy-related questions to HR.

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An Agency For A Modern World

In an age of disruption and complexity for all brands, clients turn to us for smart, harmonious solutions that drive their businesses ahead.

19 Offices. 11 Countries. Unlimited Potential.

19 Offices. 11 Countries. Unlimited Potential.

iCrossing Cares

In every level of our organization, giving back is in our DNA. We created iCrossing Cares, an annual week-long global philanthropy initiative, to give back to our local communities. Recent projects include hosting a field day for students in Chicago, landscaping Golden Gate Park in San Francisco, and volunteering at a food bank in Dallas. In addition to iCrossing Cares, we also encourage every employee to take at least one day off per year to give back in a way that’s meaningful to them.

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BRING YOUR WHOLE SELF TO WORK

Our motto is simple: Bring your whole self to work. Our employees are comfortable being themselves, embracing each other’s differences and supporting their teams. When you bring your whole self, you’re saying “yes” to being who you are. To being authentic. To trusting that your coworkers will accept your unique contributions. It’s what makes our company culture — and our work — stand out.

Innovative solutions are born from an inclusive environment. That’s why TheSocial fosters a diverse culture and encourages iCrossing employees to be conscious change-agents.

We think of ourselves as a motley crew of culturally aware marketers. TheSocial steers the agency toward this vision by actively seeking out the support and celebration of an ever-changing culture. It’s a counterbalance to homogenous thinking.

TheSocial works to keep iCrossing in tune with the community it serves. Our goal is to make our agency a smarter, more welcoming place for people to bring their whole self to work.

iCrossing Women’s mission is to empower the company’s women to achieve their professional goals. In creating a supportive community, we hope to foster the attributes women bring to their teams, elevate the discourse around women and their accomplishments, and facilitate the path to leadership. This group aims to give women not just one seat at the table, but many — and to celebrate all the ways iCrossing benefits from their contributions.

iCrossing is committed to our people’s personal and professional development. This includes many kinds of learning, ranging from live-facilitated and self-guided internal courses to third-party partnership offerings, conferences, seminars and informal learning situated in practice. We provide our employees continuous learning opportunities from our technology partners including Facebook, Google, BING etc. We have amazing opportunities to hear directly from industry and political leaders through Hearst’s Speakers Series, Master Class.

Our Story

iCrossing has been unleashing brand potential for 19 years and counting. Since then, we’ve expanded to nearly 1,000 employees in 10 countries – with offices throughout the United States, Europe, Latin America and Asia. And it’s all thanks to the power of potential. Our clients include Amazon, Bayer, Bridgestone, Blue Cross Blue Shield, BMW Group, Church & Dwight, DIRECTV, LEGO, LG, L’Oréal, Microsoft, NBA, PepsiCo, SAP, SiriusXM Radio, Starwood and Toyota.

People today expect more from brands. We’re an agency that sits at the crossroads of pretty and gritty. We relish the chance to outthink and out-hustle everyone else. We celebrate individuals and diverse points of view. We embrace our performance roots and expertise, harmonizing creative storytelling and compelling content with the precision of digital performance marketing. And we do it to deliver the best possible outcomes for our clients. (Oh, and we like to have fun along the way.)

We Unleash Potential

A year in the life of an iCrossing employee includes hard work, fun outings and lending a helping hand. Oh, and there’s also the occasional dance break. Take a peek at what we’ve been up to lately.

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