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Houston Chronicle
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1803534 Requisition #
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Major’s Account Executive

 

Basic Function:


The basic function of this position is to maximize advertising sales potential in assigned markets to mid level Major accounts through the development and maintenance of quality business relationships and promotion of new/existing advertising products.  The incumbent is also responsible for responding to customer service issues and working cooperatively with the advertising services department and other departments to ensure the accurate and timely placement of advertising orders and billing.

 

Primary Duties and Responsibilities:

 

  • Meet or exceed monthly sales goals, anticipating any challenges, and working with the advertising manager to determine strategies to overcome possible shortfalls.
  • Work with existing or new customers by phone and in person to determine their advertising needs, matching needs with appropriate advertising format, products, and pricing structure.
  • Generate new leads by making cold calls, calling on inactive accounts, and maintaining an awareness of new businesses opening in the area.
  • Prepare and conduct presentations to new and prospective customers, conveying market research, competition, product and pricing, and any other pertinent information to help customers make informed decisions.
  • Conduct relations between The Houston Chronicle and customers according to established protocol, maintaining integrity in all aspects of the business relationship.
  • Calculate and communicate pricing information and contracts with customers, allowing enough time for them to make informed decisions.
  • Provide advertising manager and other involved personnel with timely updates on sales activity, client feedback on products and services, and other relevant information.
  • Recommend new products and sales promotions to advertising manager.
  • Contact all customers who recently stopped advertising to ascertain reason why and to rectify situation if possible.
  • Educate customers about the features and benefits of new sales products/promotions.
  • Adhere to established advertising deadlines.
  • Respond to all customer concerns in a timely manner.
  • Arrive at scheduled appointments on time.
  • Attend weekly sales meetings as required.
  • Attend community and professional events as necessary.
  • Perform other duties as requested by advertising manager.
 
Administrative Duties:
  • Accurately complete all sections of required insertion order form prior to submission.
  • Document pertinent information related to ongoing advertising contracts, ensuring adherence to terms outlined in the contract.
  • Review history and ensure customer has paid previous balances prior to accepting new ad orders.
  • Approve proposed account adjustments with advertising manager prior to issuing a credit memo to accounting.
  • College degree required. 
  • Minimum of 1-2 years previous outside sales experience required, with specific print/media sales experience highly desirable.  Must be computer literate.
  • Possess high degree of business and personal integrity.
  • Organized, efficient and able to meet deadlines.
  • Ability to work cooperatively with coworkers and managers.
  • Must possess a valid driver’s license and reliable transportation.
  • Good math skills and the ability to compute advertising price quotes.
  • Good verbal and written communication skills, including spelling, punctuation and grammar.
  • Full-time, exempt position, with base salary and commission.
  • Hours are generally 8:30 am – 5:00 pm, Monday through Friday.

 

 


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About the Houston Chronicle and Chron.com

The Houston Chronicle is one of the top media companies in the nation, and is unmatched in its coverage of the Houston community with Pulitzer Prize-winning journalism. For over 115 years, the Houston Chronicle’s team has continued to provide the thought leading, in-depth investigations in subjects that are important and impactful to the Houston community. The stories have evolved into robust multimedia offerings including photo galleries, videos and visual data-driven graphics. We are also able to provide innovative, unique advertising and marketing solutions for businesses to grow and succeed.

Chron.com is the leading news website in Houston with over 17.5 million unique users and more than 92 million pageviews a month. Daily, it reflects the buzz of Houston by providing a full 360-degree view. The articles and photo galleries spark engagement and conversation which are shared by thousands.

Join our team of world-class journalists and exceptional professionals.

The Houston Chronicle is an equal opportunity employer that seeks to hire the best and brightest. We aspire to have a workforce that mirrors the diversity of the city and the nation.

Our History

The Houston Chronicle, one of the largest newspapers in the United States, was founded in 1901 by a young journalist, Marcellus Foster. Mr. Foster published his first edition on October 14 of that same year. In exchange for part interest, Houston businessman, Jesse Jones built a 10 story Chronicle building in downtown Houston. The Houston Chronicle was acquired by Hearst in 1987.

In addition to delivering in-depth coverage of local issues, the Houston Chronicle is committed to covering state, national and international news. The newspaper operates a news bureau in Washington, D.C., that provides coverage of issues of special interest to residents of Houston and Texas. As one of Texas’ largest news organizations, it publishes print and on-line products in English and Spanish including mobile apps and sites, direct mail, commercial print and experiential marketing programs.

 

Mission

The Houston Chronicle is committed to being Houston's Leading Information Source: Serving our readers as the primary news and advertising medium in Southeast Texas. Committed to being a media group of national distinction. Maintaining a fundamental commitment to the highest standards of integrity and professionalism.

  • 4th largest U.S. city population at 2.3 million
  • 8th largest U.S. designated market area (DMA) population at 7.2 million
  • 4th largest U.S. DMA Hispanic population at 2.6 million

Values

Internal/External Customer Focus Treat our customers the way we want to be treated.

Vision Articulate a clear vision of what is to be accomplished.

Trust Deliver in ways that are consistent and expected.

Integrity Set the highest standards of character, honesty and fairness.

Creativity & Innovation We achieve leadership through creative solutions.

Transparency Open exchange of communication to customers and employees.

Community Involvement Above all, we exist to inform, enlighten and serve the public interest.

Our Culture

Our culture is defined by trust, integrity, teamwork, innovation, community engagement and service.

What We Do

Print Products

Print is powerful. Our print publications reach more than 2 million Houstonians every week. Let us help you harness this influential medium to deliver your message.

Learn More

Digital Solutions

We offer a full line of digital products and mixed-media packages that help businesses reach and interact with today's consumer.

Learn More

Branded Content

Our partners can choose from a variety of content exclusives—from luxury living and food, to education and the workplace—to reach audiences based on common interests.

Learn More

Our Brands

Our People

Working for the Chronicle is fast-paced, challenging and exciting. I enjoy my co-workers a great deal and I consider them to be great friends.

John-Henry Perera, Video & Digital Producer

Three words that describe my job: Fast-paced, fun/ever-changing and challenging! I most enjoy the people I work with inside the organization and the account relationships outside the organization.

Robin Hoffman, Sr. Manager, Major Accounts

I would describe my job as synergistic, collaborative and dynamic. I enjoy working with so many people who are passionate about their jobs. I love the diversity of experience, expertise, seniority and job function, which is hard to come by in many organizations.

Aisha Bussey, Director of Consumer Marketing

My job is dynamic, exciting and rewarding. I enjoy the variety of topics we are able to cover, and the wide range of platforms we use to share information with our audience.

Darla Guillen, Reporter, Producer

Demanding, quality and leadership describe my job. Being the Night Production Supervisor in charge of USA Today and other Chronicle products, I strive to achieve the best quality possible. I like being part of a very demanding operation that reaches thousands of people each and every day.

Roger Lyons, Operations Supervisor

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