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Who We Are Explore Our Teams A Hearst Company HCHB Website Apply Now
Who We Are Explore Our Teams A Hearst Company HCHB Website Apply Now

Frequently Asked Questions

We want to make sure this page is relevant to you.

Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.

Learn more about making referrals: Watch our video.

Applying for Jobs

How do I apply?

Starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into Homecare Homebase"s careers site to fill out the remainder of your information.

What are Job Alerts and how do I sign up for them?

Stay up to date with the latest Homecare Homebase jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here"s how:
1. Sign up at any time!

Not ready to apply, but want to hear about new Homecare Homebase jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

How do I refer my friend?

Referring your friends is easy with Social Sourcing!

In fact, there"s two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job"s detail page. From there you can share the job on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

How can I track my referral?

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to Homecare Homebase"s Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant"s status, you will need to reach out to the appropriate Homecare Homebase recruiter and/or hiring manager.

What does my social network post look like?

Social Network Posting:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

Can I upload my friend"s resume?

Uploading a Friend"s Resume:

You sure can! Each position on the Social Sourcing site has an "Upload Friend"s Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.

Once you"ve done that, an application will be started on their behalf with you tagged as the referrer. They"ll receive an email allowing them to continue the process, while you"ll be able to endorse the candidate, providing more insight to recruiters.

What are the "Top Referrers"?

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don"t want to be included in "Top Referrers"?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

Applying for Jobs

Are employees able to apply?

Homecare Homebase employees cannot apply on the Social Sourcing site.

To view internally-posted positions, please click here

Can my friends receive Job Alerts?

Yes! Signing up for job alerts is quick and easy.

How can they sign up?

Your friends can simply click the "Sign Up for Job Alerts" button on the Social Sourcing homepage, or on any job page, and enter their information to start receiving alerts. Depending on the interests, locations, and frequency they select, we"ll start sending them emails with great jobs they might be interested in.

Will I still get credit if they apply later?

You sure will. Any link you share through the system is unique to your account. So, if your friend comes to the site as your referral and signs up for job alerts, they are still marked as your referral. If, months later, they apply from an alert they received and are hired - you"ll still get the credit!

Generating Referrals

Can I share with my networks, like regular employees?

Of course! Sharing is easy!

There are two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job" on the job"s detail page. From there you can share the position on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

What does my social network post look like?

Sharing over social networks:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

What are the different campaigns and how can I use them?

All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:

1. Automated Referral Marketing (ARM)

This type of campaign is only available to Social Sourcing administrators.

ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.

To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.

2. Referrals On-Demand

This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.

To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.

3. Send Jobs to Fans & Followers

Easily distribute jobs to your Twitter followers. You can pick individual positions to post, or set up an automated campaign that posts automatically based on a schedule you set.

To create a new Twitter campaign, click "Create" from the Promote Jobs page or directly in the Send Jobs to Fans & Followers section.

(the available social networks may be different than pictured)
4. Search and Message Your Talent Community

Take advantage of job seekers who have signed up for the Talent Community with a campaign that highlights jobs you would like them to apply to.

To create a new Talent Community campaign, click "Create" from the Promote Jobs page or directly in the Talent Community section.

Tracking & Analytics

Can I receive notifications about my jobs?

Sure! Star your jobs to receive notifications.

Starring Jobs:

Only need to see the jobs you"re responsible for? Star them!

By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.

Automatic Job Starring:

If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.

How can I see all activity from Social Sourcing?

Check out everything happening on the site from the "Analytics" section at the top:

Overview

Get a high-level view of all activity occurring, and adjust the date range to fit your needs.

Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.

Emails

View a log of all the messages sent through the Social Sourcing system.

Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.

Job Shares

Every time a job is shared through the system, it is tracked in the "Job Shares" section.

Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.

Apply Starts

Every time an application is started through the system, it is tracked in the "Apply Starts" section.

Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.

Social Sourcing Accounts

How can I create an account?

Set up your Social Sourcing account!

Signing up is quick and easy. Here"s how:
1. Click "Sign up" at any time.

Begin the registration process by clicking "Sign up" at the top right of any page.

(the available social networks may be different than pictured)
2. Fill in your information.

Sign up using one of your social networks or simply fill in the registration form with your full name and email address. Once you"ve defined your relationship to the company (employee, alumni, other), click "Sign up".

3. Register!

After successfully registering you will automatically be logged in, allowing you to utilise the full functionality of the Social Sourcing site. Enjoy!

Contact Us

You can reach out to HR with any questions you have about the Social Sourcing product.

Please note that Homecare Homebase's Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of Homecare Homebase, we suggest that you direct all policy-related questions to HR.

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Empowering Exceptional Care

Our powerful software solutions do more than just drive business for our clients. They enable home health and hospice care workers nationwide to provide compassionate, exceptional care for patients who need it most. As part of the Homecare Homebase team, you will play a vital role in this dynamic, fast-growing segment of healthcare.

Leading the Industry

Our software solutions were developed “for nurses by nurses” who understand the demands and realities of home healthcare. Here’s your chance to join our team of industry experts who continue to lead the way with the most advanced real-time software available.

Striving for Excellence

We hire leaders who constantly question, evaluate and push the boundaries of new technologies, product offerings and training innovations. If you’re a forward-thinker, you will enjoy our dynamic culture of innovation and the rewards that come along with it.

Making a Difference

Unlike some technology or gaming companies, we are dedicated to helping improve the quality of life for all those we touch. We view our work as vital to the future of home healthcare in America, and we look for others who share our compassion and dedication in providing the best possible care.

Explore Our Teams

If you thrive in a dynamic work environment with a growing team of professionals, apply today.

Product Development

Design product functionality in response to our clients' needs for performance and usability.

view jobs

Technology

Push the boundaries of technology with our experts to design and deliver software products using Agile methodology, and to support our infrastructure in quality and performance.

view jobs

Professional Services

Join our implementation experts and trainers to bring our products to life and add the most value for our clients.

view jobs

Client Services

From Help Desk to Account Management, pride yourself in outstanding service that exceeds our clients' expectations.

view jobs

Sales

Engage your strategic mindset and powers of influence by selling robust solutions to empower exceptional care.

view jobs

Marketing

Connect to our clients and networks in creative ways that narrate our product and service offerings.

view jobs

Finance & Accounting

Carry out the responsibility of maintaining financial data and provide insight into more informed operating decisions.

view jobs

Human Resources

Empower our employees' wellbeing and success by designing programs that support their needs and development.

view jobs

Leadership

Shape the strategies to act on the company vision and lead our teams to continued success.

view jobs

Administration

Support our teams internally and improve capabilities and efficiencies across all functions.

view jobs

Haven't found your fit yet?

Keep in touch while you develop your career and grow your expertise; we want to connect with you!

manage a job agent profile

Dallas, TX

The majority of Homecare Homebase’s customer facing teams are located in our Dallas headquarters and are responsible for day-to-day interaction with customers, new users and potential prospects.

Find Us: 6688 N. Central Expressway, Suite 800, Dallas, TX 75206

Louisville, KY

The majority of Homecare Homebase’s technology experts are located in Louisville and ensure our software products, infrastructure and technical support continuously drive user success.

Find Us: 4801 Olympia Park Plaza, Suite 2000, Louisville, KY 40241

BENEFITS

Caring for You with More than a Paycheck

Along with medical, dental, and vision benefits, we offer 30 paid days of time off accrued annually, a Hearst Corporation Savings (401k) plan, and Flexible Spending or Health Savings Accounts. We also offer income protection plans and insurance to give peace of mind to you and your family.

Developing Your Career

Homecare Homebase proudly offers all employees the opportunity to further their job-related and personal skills by offering discounted tuition to online Abilene Christian University (ACU) programs, financially assisting job-related certifications, and supporting the upgraded skills learned through the annual Hearst Corporation Software Engineering Education and Development (SEED) program.

Supporting Your Communities

We encourage employees to participate in charitable programs like Community Days of Giving, Random Acts of Kindness, or our non-profit organization Homecare Homebase Cares, and give you the opportunity to use work time to volunteer in your own way.

The SEED program was an amazing opportunity. I was excited and honored to be selected for it. I wasn't certain I could keep up with the fast-paced, late-night schedule laid out before me, but the more I learned, the more I wanted to learn. The harder I tried, the more enjoyable the whole experience became. It was an enriching experience; one that I'm glad I had the opportunity to enjoy.

Julie, Software Engineer I

HCHB has given me the opportunity to sharpen my skills and expand my knowledge from day one. I’ve had the chance to push myself and develop a career, while at the same time visiting some interesting places and meeting great people! The best part is, there’s never a time when you stop growing. I am learning something new every day.

BJ, Associate Implementation Consultant

At HCHB, we “Empower Exceptional Care” through empowering exceptional workers. From the transparency of leadership to team building and bonding events, we are truly promoting the empowered worker.

Shane, Manager of Customer Service

Homecare Homebase has a "work hard, play hard" environment. Not a single day goes by that I have not learned something new, either technical or from the business side. I value the learning from many exceptional professionals who work here, the opportunities to develop personally and professionally, and at the end of the day the satisfaction of making a difference in the lives of the patients our clients serve.

Sandeep, Principal Software Engineer

HCHB is so much more than a job. It’s a family. The job brings you through the door initially, but the warm reception you receive and the relationships you build keep you coming back. I fully believe a job is what you make it, but here I don’t have to put much effort into making my job anything other than what it is: fun, fulfilling, and a place to call home.

Brittany, Project Manager

I have been with Homecare Homebase for 15 years and it's been a very rewarding and fair company throughout those years. What I've been impressed with the most is watching the company grow into the market leader yet always maintaining an environment that puts an emphasis on their employees. I love what I do and there is nowhere else I would want to be.

Donna, Sr. Clinical Product Specialist

Employees who CARE

We are excited about the prospects this year holds for our organization and for each of our team members. With our HCHB CARES core values campaign, we’re going to be able to lean in to the best of our organization’s history while pursuing new and better ways to live out our professional lives together.

Become Someone who CARES

Culture & Community

St. Patrick's Day

An All-Star Team

Summer Picnic

Office Life

NAHC 2016

Product Training and Service

Louisville Welcomes Homecare Homebase

Giving Back with Jersey Mike's Day of Giving

An Exceptional Team

Culture and Community

St. Patrick's Day

An All-Star Team

Summer Picnic

Office Life

NAHC 2016

Product Training and Service

Louisville Welcomes Homecare Homebase

Giving Back with Jersey Mike's Day of Giving

An Exceptional Team

Think you're a great fit?

Apply today to reach your full potential as part of an industry-leading team.

APPLY NOW

 

Hearst Health

Across Hearst Health, we are unified in our mission to guide the most important moments of care across a person’s health journey. Our companies are pioneers and leaders in their markets. Join us as we shape healthcare.

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