🌎
This job posting isn't available in all website languages
About Hearst Health FDB Zynx Health MCG Homecare Homebase mhk
About Hearst Health FDB Zynx Health MCG Homecare Homebase mhk

Client Success System Administrator - Revenue Cycle Management

📁
Operations
💼
Homecare Homebase, LLC
📅
1902978 Requisition #
The Opportunity
 
Homecare Homebase is searching for a Client Success System Administrator who will establish intentional, regular conversations around system setup with our customers. This exciting opportunity will ensure return on investment for our customer base and optimal use of new features.
 
The Challenge  
 
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Client Success System Administrator, you will play an essential role in educating customers on new functionality released and in developing initiatives for continuous business process improvements. You will track system configuration for assigned customers and utilize product knowledge to offer solutions to business needs.
 
You will be responsible for:
  • Meeting or exceeding established productivity and quality standards
  • Performing system administration calls with assigned customers to discuss configuration opportunities
  • Understanding the customer’s needs, goals, and strategies and translating those needs into initiatives and solutions
  • Exhibiting analytical, critical thinking skills to achieve and demonstrate a return on investment
  • Creating documentation for our knowledge base
  • Exemplifying CARES core values to promote a positive work environment and adherence to core values
 
What We're Looking For
 
Homecare Homebase’s mission is to empower exceptional care among all the clients we serve. The Client Success System Administrator supports this mission by understanding the customer’s needs and goals and providing solutions within the system as it exists today.
 
We are seeking:
  • Highly organized persons who work well under the pressure of multiple projects and deadlines, display active listening, and are detail-oriented
  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative, analytical thinking abilities
  • Skilled professionals who are well-versed in the home health and hospice industry and in the HCHB product
  • Strong written and verbal communicators who are empathetic to customer needs, have strong presentation skills, and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment
  • Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals
Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. Upon acceptance of the position, a timeline to obtain a Green Belt Six Sigma certification will be created.
 

Other Requirements:

  • Citizenship: all HCHB require applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
  • This position does not provide sponsorship.  All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
 
What You Can Expect from Us
 
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
 
Our Team Members Also Enjoy
  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.  
  • A CEO who cares. CEO April Anthony has made it her mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.  
  • Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands.  
  • A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.  
 
About Homecare Homebase
 
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.
 
Sound like a good fit?  Please take a moment to apply for this position.
NA

Similar Listings

Homecare Homebase, LLC

Dallas, Texas, United States

📁 Operations

Requisition #: 1901272

Help Make Healthcare Better for Millions of People

At Hearst Health, we provide clarity in the complex, rapidly advancing industry of healthcare. Every day, our customers make decisions that touch millions of lives.

We help them work with precision and authority by delivering vital information into their hands.

 
 
 
 
 
 

Make your mark improving care.

Help us lead healthcare in the right direction.

VIEW JOBS

Be a Leader on a Leading Team

Join us as we shape healthcare today and in the future with our software and content solutions.

Technology

Build software that helps people get the right treatment for their conditions.

View technology jobs

Clinical

Our physicians, nurses, pharmacists, and allied health professionals engage clients and develop content that supports clinical judgment.

View clinical jobs

Sales

Sell solutions that make a real impact to help people get the right care.

View sales jobs

Executive

Our leadership teams shape the strategy of each business unit, with the backing of a nearly 130-year-old corporation.

View executive jobs

What We Do

What We Do

What Makes Us Unique

Our shared values pervade the work that we do.

Impact Driven

We are passionate about helping people get the right care so that they have the best possible health outcome.

Impartial and Independent

We offer objective information, independent of financial incentives.

Designed by Practitioners, for Practitioners

Our solutions deliver more than information: they pool the discernment and real-world expertise of our professionals.

Daily, Must-Have Solutions

Our solutions add indispensable value to our customers’ day-to-day work.

Building Tomorrow’s Solutions Today

We are building solutions for big problems. We never stop inventing new ways to help our customers do well and do more.

Hearst Health

Across Hearst Health, we are unified in our mission to guide the most important moments of care across a person’s health journey. Our companies are pioneers and leaders in their markets. Join us as we shape healthcare.