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Frequently Asked Questions

We want to make sure this page is relevant to you.

Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.

Learn more about making referrals: Watch our video.

Applying for Jobs

How do I apply?

Starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into First Databank (FDB)"s careers site to fill out the remainder of your information.

What are Job Alerts and how do I sign up for them?

Stay up to date with the latest First Databank (FDB) jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here"s how:
1. Sign up at any time!

Not ready to apply, but want to hear about new First Databank (FDB) jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

How do I refer my friend?

Referring your friends is easy with Social Sourcing!

In fact, there"s two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job"s detail page. From there you can share the job on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

How can I track my referral?

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to First Databank (FDB)"s Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant"s status, you will need to reach out to the appropriate First Databank (FDB) recruiter and/or hiring manager.

What does my social network post look like?

Social Network Posting:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

Can I upload my friend"s resume?

Uploading a Friend"s Resume:

You sure can! Each position on the Social Sourcing site has an "Upload Friend"s Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.

Once you"ve done that, an application will be started on their behalf with you tagged as the referrer. They"ll receive an email allowing them to continue the process, while you"ll be able to endorse the candidate, providing more insight to recruiters.

What are the "Top Referrers"?

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don"t want to be included in "Top Referrers"?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

Applying for Jobs

Are employees able to apply?

First Databank (FDB) employees cannot apply on the Social Sourcing site.

To view internally-posted positions, please click here

Can my friends receive Job Alerts?

Yes! Signing up for job alerts is quick and easy.

How can they sign up?

Your friends can simply click the "Sign Up for Job Alerts" button on the Social Sourcing homepage, or on any job page, and enter their information to start receiving alerts. Depending on the interests, locations, and frequency they select, we"ll start sending them emails with great jobs they might be interested in.

Will I still get credit if they apply later?

You sure will. Any link you share through the system is unique to your account. So, if your friend comes to the site as your referral and signs up for job alerts, they are still marked as your referral. If, months later, they apply from an alert they received and are hired - you"ll still get the credit!

Generating Referrals

Can I share with my networks, like regular employees?

Of course! Sharing is easy!

There are two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job" on the job"s detail page. From there you can share the position on LinkedIn or Twitter

Copy and paste your unique referral link into an email if you prefer not to use social networks.

(the available social networks may be different than pictured)

What does my social network post look like?

Sharing over social networks:

What does my LinkedIn post look like?
What do my tweets look like on Twitter?

What are the different campaigns and how can I use them?

All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:

1. Automated Referral Marketing (ARM)

This type of campaign is only available to Social Sourcing administrators.

ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.

To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.

2. Referrals On-Demand

This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.

To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.

3. Send Jobs to Fans & Followers

Easily distribute jobs to your Twitter followers. You can pick individual positions to post, or set up an automated campaign that posts automatically based on a schedule you set.

To create a new Twitter campaign, click "Create" from the Promote Jobs page or directly in the Send Jobs to Fans & Followers section.

(the available social networks may be different than pictured)
4. Search and Message Your Talent Community

Take advantage of job seekers who have signed up for the Talent Community with a campaign that highlights jobs you would like them to apply to.

To create a new Talent Community campaign, click "Create" from the Promote Jobs page or directly in the Talent Community section.

Tracking & Analytics

Can I receive notifications about my jobs?

Sure! Star your jobs to receive notifications.

Starring Jobs:

Only need to see the jobs you"re responsible for? Star them!

By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.

Automatic Job Starring:

If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.

How can I see all activity from Social Sourcing?

Check out everything happening on the site from the "Analytics" section at the top:

Overview

Get a high-level view of all activity occurring, and adjust the date range to fit your needs.

Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.

Emails

View a log of all the messages sent through the Social Sourcing system.

Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.

Job Shares

Every time a job is shared through the system, it is tracked in the "Job Shares" section.

Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.

Apply Starts

Every time an application is started through the system, it is tracked in the "Apply Starts" section.

Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.

Social Sourcing Accounts

How can I create an account?

Set up your Social Sourcing account!

Signing up is quick and easy. Here"s how:
1. Click "Sign up" at any time.

Begin the registration process by clicking "Sign up" at the top right of any page.

(the available social networks may be different than pictured)
2. Fill in your information.

Sign up using one of your social networks or simply fill in the registration form with your full name and email address. Once you"ve defined your relationship to the company (employee, alumni, other), click "Sign up".

3. Register!

After successfully registering you will automatically be logged in, allowing you to utilise the full functionality of the Social Sourcing site. Enjoy!

Contact Us

You can reach out to HR with any questions you have about the Social Sourcing product.

Please note that First Databank (FDB)'s Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of First Databank (FDB), we suggest that you direct all policy-related questions to HR.

FDB and Healthcare Information Technology

FDB is at the unique intersection of healthcare and information technology. We offer an unmatched range of tested and proven drug and medical device knowledge solutions designed to boost medical efficiency at the point of decision. We provide information that’s more intuitive, targeted, and actionable that augments the value and impact of information technology systems. FDB employees go far beyond just the development and maintenance of drug and medical device knowledge. We also focus on developing the most effective ways to comprehensively meet our customer’s needs from solution selection to implementation to updates and long-term support.

The FDB Culture Code

At FDB, we are committed to achieving our vision of “A Healthier World” through delivering, every day, on our mission to create and provide the world’s most trusted medical knowledge that ignites, inspires and illuminates critical healthcare decisions.

1. We employ smart, intelligent people who work very well together. Why? Because essentially, we are a friendly bunch of down-to-earth people who share a common purpose.

2. We are focused on always getting it right, and that means we aim high to ensure that our customers and their stakeholders are completely satisfied.

3. We are problem solvers. We don’t blame others. When problems arise, we work together to seek out the root cause first; and then focus on fixing it so it doesn’t happen again.

4. We work hard because we are inspired by our colleagues, our customers, and in making a difference in the world. We recognize, though, that life is short and that outside interests – including family, friends and our community – are just as important.

Innovation

We foster an environment that supports both ingenuity and creative thinking—in order to improve everything we do—from how we operate to what we deliver. We aim to be agile and to anticipate needs not yet articulated by our global stakeholders, and meet them with products and services that continually set new standards.

Meaningful Work

At FDB, you will find an unshakeable commitment to the difference-making power of drug and medical device knowledge coupled with an unrelenting determination to help leverage intelligence and insights to improve human health. Our employees are innovators of solutions that solve some of the toughest problems in healthcare on a global level.

VALUES WE HOLD

FDB employees are united by the leadership of a values-driven organization that respects each and every individual employee. Our values—Integrity, Respect, Responsibility, Teamwork and Creativity—are celebrated by each employee as it guides how they approach their work and careers at FDB. Employees regularly nominate and recognize the work of their team members based on the FDB values they emulate.

Integrity

Honesty and being true to our word are paramount; we adhere to the highest ethical standards in everything we do.

Respect

We foster an environment of a fair and just culture where we treat our colleagues with the consideration, thoughtfulness and dignity we would like to receive ourselves. We value a diverse workplace. We seek understanding in all communications through active listening.

Responsibility

We strive to be highly reliable and productive—to consistently deliver what we promise. We take personal as well as collective ownership of company goals and are united toward their achievement.

Teamwork

We endeavor to create an environment of trust among our team members, to engage in open and honest discussion and communication of ideas, commit to our decisions and actions and focus on the achievement of collective results.

Creativity

We encourage novel and original thinking—looking at new ways to solve problems from multiple perspectives; implementing solutions in creative ways; and being open to taking appropriate business risks. We share a commitment to continual process improvement, making incremental enhancements to products and services.

Employee Spotlight: Jagvir Kaur, Research Associate - Editorial

"FDB is a strong organization that’s leading the future of healthcare. FDB is innovative, service-oriented and provides a quality product. It is also a stable company that provides equal opportunities to its employees. My advice to new employees is to learn the company’s business, be ambitious in their role and get to know others in the work environment."

Employee Testimonials

I was given the opportunity to hone my skills with a fully-paid SEED (Software Engineering Education Development) program that helped me learn technical languages I was interested in. I interned with the development team for six months and rejoined implementation team as the team’s manager. In terms of enhancing your skills and providing opportunities to grow your career, FDB is a great place to work.

Soumya Aladi - Manager of Implementation Services

My 15 years of experience at FDB has shown me how very dedicated we are in creating a teamwork-oriented environment. Team members expect and rely on everyone to contribute their views to our work so that we can deliver the most successful product at release to our customers. How humbling is that? That’s the best part of FDB – the friendships and trust that you create here.

Jeff Bubp - Manager of Clinical Knowledge

The culture at FDB speaks to the great people who work for this company. I get excited to tell people about my job at FDB and the many things we do to make a difference in healthcare. It is fascinating to see how many different departments come together with the same goal of providing a top-notch product to our customers, each and every day!

Kara Nedderman, Clinical Pharmacist

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Diversity & Inclusion

We're building a culture where diversity, inclusion and engagement all increase our ability to innovate. We are committed to giving employees the tools they need to achieve their professional and personal goals. To cultivate equality, our workplace initiatives include: Veterans, Individuals with Disability, Underrepresented Minorities and Women in Technology.

Development

Our employees are essential to our continued success and growth. As the world continues to change and our businesses grow, we are committed to providing continuous learning and professional development opportunities. We offer tuition assistance programs that reimburse you up to $5,000 per year to attend school and gain valuable new skills and knowledge, and offer select employees intensive training in specific software engineering skills through our SEED program.

Giving Back

At FDB, we are committed to using our time, skills and resources to support communities where we live and work. From our Susan G. Komen Race for the Cure, building forward with Habitat for Humanity and partnerships with food banks, FDB Gives Back helps improve the well-being of our communities.

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